Amazon Customer Service: Be Aware of Scams
Important Notice
Do not respond to unsolicited text or email messages claiming to be from Amazon regarding unexpected orders or urgent purchase confirmation requests.
Amazon will never initiate contact via text or email for unsolicited orders or request urgent confirmation of purchase or payment details. If you receive such a message, it is most likely a scam attempt.
To ensure your safety, remember the following guidelines:
- Verify Amazon communications through the official website or app.
- Never share personal or financial information in response to unsolicited messages.
- Report suspicious activity to Amazon Customer Service immediately.
Amazon Customer Service is available 24/7 to assist with any questions or concerns. You can reach us through the following channels:
- Online chat through the Amazon website
- Call our customer service phone number at 1-888-280-4331
- Visit the Amazon Customer Service website for self-help resources
Protect yourself from scams and trust only official Amazon communication channels.
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